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Your Local Utility Still Delivers Energy
Your local utility continues to deliver energy, maintain infrastructure, and respond to outages.
Energy Options For
OHIO Customers
Enter your zip code to view plans available in your area, or call us for help choosing the right option.
Energy Choice In Ohio, Made Simple
Eligible customers in Ohio may be able to choose an energy supplier while their local utility continues delivering service, maintaining infrastructure, and responding to outages.
Frontier Utilities provides plan options where available and helps customers compare energy choices in a simple, straightforward way.
How Energy Choice Works
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You May Be Able To Choose A Supplier
Eligible customers can compare available supplier options where energy choice is available.
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Billing May Still Come From Your Utility
In many cases, your utility continues sending the bill, even when you choose a separate supplier.
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Enter Your Zip Code
Use your zip code to check available Frontier plan options in your area.
View PlansHelpful Ohio Energy Resources
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Energy Options
See plans in Ohio.
View Plans -
Environmental Disclosures
Review environmental disclosure information where applicable.
View Disclosures -
Contact Frontier
Get support with enrollment, billing, account questions, or general service.
Contact Us -
Utility Outage Information
Find utility outage contacts and outage tracker resources.
View Outage Contacts
Ohio Transmission and Distribution Service Providers
OHIO TDSP CONTACT DETAILS
Ohio Transmission and Distribution Services Providers
AEP Ohio
800-672-2231
Duke Energy
800-543-5599
Columbia Gas Of Ohio
800-344-4077
First Energy Ohio
888-544-4877
If you experience a power outage or service emergency, please contact your local utility/distribution provider directly. They maintain the local delivery infrastructure and respond to outages and emergencies.
Need help with your energy service?
Once you switch your energy service to Frontier Utilities, our Customer Care Representatives are available to help with account questions, billing, payments, and service support.
Self-service is available 24/7
Quick Balance Check
Text BALANCE to 20145 to see your bill before you pay.
Message and data rates may apply.
Sign up for new service
Residential: 866-777-5158
Commercial: 877-293-7535
Hours: Monday-Friday 7am-6pm CST, Saturday 8am-2pm CST
General Customer Service
Phone: 866-926-8192
Hours: Monday-Friday 7am-8pm CST, Saturday 8am-5pm CST
Email: care@frontierutilities.com
Make a payment with a human
After accessing the automated phone system, press 1 at the main menu, followed by 2 to speak to a live agent during business hours.
