Choose Your Energy Plan With Confidence

We understand that choosing an electricity plan is an important decision. That's why eligible new Frontier Utilities residential customers have added flexibility if their new plan isn't the right fit.

60day 60-Day Happiness Guarantee mobile hero Happiness Guarantee
  • 4.7 Google Rating*
  • Powering Texans for 18+ Years
  • 16,000+ Google Reviews*
  • 60-Day Happiness Guarantee**

What Is The Happiness Guarantee?

Added Flexibility For New Customers

If you're not satisfied with your new Frontier Utilities residential plan, contact us within 60 days of your service activation date.

We'll help you switch to another eligible Frontier Utilities plan without penalties.**

guarantee

How It Works

  • Step 1

    Choose an eligible Frontier Utilities residential plan.

  • Step 2

    If you're not satisfied with your plan, contact Frontier Utilities within 60 days of your service activation date.

  • Step 3

    Select another eligible Frontier Utilities plan.

  • Step 4

    Your new contract term begins with your second plan.

Why Customers Appreciate The Flexibility

  • More Confidence When Choosing
  • Flexibility if Your Needs Change
  • Another Opportunity to Find the Right Fit
  • No Penalties for Eligible Plan Changes**

Important Things To Know

Thinks-to-know
  • Applies one time only
  • Available to eligible new residential customers
  • Subject to change or withdrawal
  • Must contact Frontier within 60 days
  • Eligible plans only
  • Contract term restarts

Questions? We've Got Answers.

Everything you need to know about switching, choosing a plan, and managing your electricity service.

  • Low rates are just the beginning. Frontier Utilities combines customer-focused support, flexible options, and tools designed to make managing your energy easier. Learn more here.

Ready To Explore Texas Energy Plans?